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Cancellation Policy

We Are Quail Clean

If canceled within 24 hours before the appointment, your next appointment has a $50 charge.

Please understand that your reservation takes away income from workers who could have performed another reserved service, so if canceled on the same day, it is treated as a reservation.

If canceled before 72 hours or earlier, you are eligible to reschedule your appointment. This means you can reschedule your appointment whenever you want.

For services with frequency, whether weekly, bi-weekly, or monthly, your appointment can only be rescheduled, thereby changing your frequency twice every six months, or the charge for your service will increase.

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